- All candidates must be above 21 years of age and should fall in to one of the following categories;
- a) Completed G.C.E. O/Level examination with credit passes in Mathematics and English with a minimum of 04 years of work experience.
- b) Have a minimum of two passes in G.C.E. A/Level examination in any subject stream with a minimum of 02 years of work experience.
- c) Have more than 04 years work experience with recognized work based learning.
Certificate in Business Management
Certificate in Business Management (CBM) programme is designed specifically for students who are working and wish to develop a pathway towards higher level academic studies at the university degree level. CBM lays the perfect foundation for students to complete a degree in management by enabling them to acquire the basic knowledge and skills in the core functions of Business Management.
A list of programme units:
- Business Organisations and Environment
- Concept and Process of Marketing
- Behavioural Aspects of Organisations
- Elements of Accounting
- Business Communications & Academic Skills
Introduction to business organisations: organisation and environment, organisational internal and external environment; Objectives of organisations: mission, objectives and values of organisations; Ownership of organisations: private sector business organisations, public sector business organisations, franchising, licensing and implications of legal structure; Stakeholders: identification of stakeholders, stakeholder groups, conflict of expectations, power-influence matrix and satisfying stakeholder objectives; Responsibility of organisations: responsibilities relating to consumer and environment, corporate responsibility, encouraging environmental concerns within businesses and business ethics.
Marketing and market orientation: the development of marketing, the contribution of marketing, market orientation: a philosophy, marketing as a managerial function, marketing and society, relationship marketing; Marketing process overview: marketing audit, integrated marketing, environmental analysis, SWOT analysis, marketing objectives; Buyer behaviour: dimensions of buyer behaviour, environmental influences, personal variables – demographic, sociological, psychological - motivation, perception and learning, social factors, psychological stimuli, attitudes, other lifestyle and life cycle variables, consumer and organisational buying; Segmentation: Macro and micro segmentation, bases for segmenting markets i.e. geographical, demographic, psychographic and behavioural; multivariable segmentation and typologies, benefits of segmentation, evaluation of segments and targeting strategies, positioning and segmenting industrial markets, size, value, standards, industrial classification; Managing the marketing mix: the marketing mix, the extended marketing mix, targeting, positioning, ICT and the marketing mix.
Functions of management: planning, organising, leading, co-ordinating, controlling. Nature of managerial authority: power, authority, responsibility, delegation. Managerial roles: interpersonal, informational and decisional; Type of organisations and associated structures: functional, product-based, geographically based, matrix; centralisation and de-centralisation. Authority and power: organisational charts, spans of control; Organisational culture: classification of organisational culture – power culture, role culture, task culture, person culture, cultural norms and symbols, values and beliefs, development of organisational culture; Motivation theories: Maslow’s hierarchy of needs, Hertzberg’s two factors motivation – hygiene theory, Vroom and Expectancy theories, rewards and incentives, motivation and managers, rewards: monetary and non-monetary; Leadership: leadership in organisations, managers and leaders, management style, contingency approach, leadership and organisational culture.
Introduction to accounting: qualitative characteristics of accounting information, users of accounting information, and conventions; Accounting system in action: the concept of double entry, process of accounting operations, source documents, introduction to journals; Framework of financial statements: main accounting equation, introduction to balance sheet & income statement; Interpretation of Financial statements: Measures of performance and position; Benchmarking; Horizontal analysis; Vertical analysis; Calculation and application of accounting ratios; Interpretation of elementary financial statements; The budgeting process & budget preparation: purpose, benefits, links with organisational objectives/strategy, the budget manual, the budget committee, limiting or key factors, master and functional budgets, cash budgets, the preparation of sales budget, raw materials budgets.
Academic writing: Understanding essay titles, improving paragraphs with topic sentences, structure in writing, citing examples to support written statements & conducting a critical literature review; Data analysis: Expressing fact and opinion in writing, recognising the different functions to language, describing graphs and tables, comparing graphs; Plagiarism: Finding out about plagiarism, identifying plagiarism and avoiding poor practice, using quotations, using paraphrasing in writing.